Meet Our Team

Pamela A. Copeland is a highly skilled administrative support professional with over 25 years of experience in office operations, spanning roles from receptionist to Office Services Specialist II. Most recently, she served as a Contracts Administrator in the accounting department for an advertising sales team, where she played a pivotal role in contract management and financial coordination.

Pamela holds two associate degrees, one in Computer Science and another as an Administrative Support Specialist with an emphasis on medical office procedures. She also possesses a certificate in medical transcription and has hands-on experience as a medical transcriptionist. As a Notary Public for the Commonwealth of Virginia, she brings exceptional attention to detail, professionalism, and integrity to her work.

Beyond her professional expertise, Pamela has been personally impacted by mass incarceration and substance abuse. Her brother served 24 years and six months in prison for a robbery committed due to his addiction to crack cocaine. This experience has given her a profound understanding of the challenges faced by individuals and families affected by the justice system and addiction, fueling her passion for advocacy and support.

Pamela thrives on challenges, continuous learning, and adaptability. Whether working independently or collaboratively, she is known for her efficiency, reliability, and unwavering dedication to excellence.